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Some users from LDAP showing inactive in Jira

Prashant Mali
Prashant Mali
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June 26, 2019

We have integrated Jira with LDAP but some users from directory showing inactive in Jira. I checked DB table over there it was inactive. so I forcefully executed update query to change active from 0 to 1. 

It worked for few hours and again it was showing inactive.

 

Could you please guide me on the same.

Thanks,

Prashant

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