Hi,
I would like to send an email alert to a few users when an item has been in
"Blocked" workflow state for 24 hours. We have implemented a custom workflow and want to have an automated email escalation/notification when the blocker has been in place for 24 hours.
Is this possible in Jira?
Thanks,
Steve
Hi Steve,
You can use a filter subscription:
updatedDate <= -1d and status = "Blocked"
Create a filter and subscribe to it.
Be careful with schedule. In case you will schedule the JQL in filter to execute hourly you will receive a lot of notifications until the blocker resolved.
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