Reopened Issues

[Daisy Gaona]

I would like to know how many issues were reopened during the project. 

Is there an specific field or report in order to know the issues that were reopened, and how many times were reopened?

Thank you very much

Daisy

[Thomas Deiler · Accepted solution]

Dear @Daisy Gaona,

Without any plugins/extensions the only way I know is to parse the history of each issue and search for the particular status change (eg. ANY -> reopened or transitions called "reopen"). This is done best via Jira REST API.

With plugins you have the chance to do some post transition actions. You could increase a numeric custom field by 1 each time the workflow step "reopen" is used.

There are also extensions that display a "transitions" tab next to Issue History and Issue Activity.

So long

Thomas

[Daisy Gaona]

Thank you very much!

Daisy