I cannot find an answer online, so I post it here.
I see the "Create virtual user" button but it's grayed out. How can I activate it and create these virtual users?
"Create Virtual User" button becomes enabled once you start typing a name into the Search User field.
If you are using the new planning experience, then virtual users are not available, see Managing teams. Also take a look at Future releases and limitations to see what you can and cannot do with the new planning experience.
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