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Not able to view the filters post migration of my JIRA Id

ANKIT ARORA
ANKIT ARORA July 12, 2019

Hi,

 

My JIRA account id has been changed to other one, due to which I am unable to view my projects , issues created as well as Filters created by me .

 

Is there any way to retain all those ?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 13, 2019

No, if you've changed to a different account, Jira can't know that it is the same person.

You'll need to use bulk-edit to change the reporter, assignee and any custom fields from the old account to the new.

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