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Missing Sprint in Release Burndown


I having trouble with Sprint Burndown Report. The release was completed in 2 sprints. The report shows only 1 sprint. Total story points completed in two sprints are also shown as if they were completed in one sprint.

Please advise.


1 answer

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Answer accepted

@Waqas Aleem 

What web browser are you using?

When you click on the Light Green Bar what information are you seeing? Because it looks like something is missing it shouldn't be the only bar you see



Thanks for responding.

I tried both Chrome and IE. Click on the light-green bar shows name and stats of the 2nd sprint. The stats show that all 400 story points were completed in the 2nd sprint which is not the case.

The baseline scrum board from where I am running this report, shows both sprints.

@Waqas Aleem  Are both sprints still running?

Are you a cloud or server user? if cloud is this a next-gen project?



I am using Cloud Jira and this is 'Software' project.

Both sprints, though completed and start/finish date recorded, are still active. I did not finish these sprints by performing the 'Complete' action from the backlog.

Fadoua Community Leader Apr 23, 2019

@Waqas Aleem  that could be the problem. If they are still active you will be getting the wrong information which is already the case.

Please try the following:



Thanks for the tip. I closed both sprints but the problem persists. Any further advice please?

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