Jira eating my comment text

wroot December 1, 2019

Want to ask if anyone else is seeing this. Using Jira Software (on prem) 8.4.1, Firefox. I think this started after updating from 8.3 to 8.4. When i first load Jira in a browser session and click comment on one of the tickets, i can click into an input field and start typing. But Add button is not active and after a few seconds it reloads the input field, deletes the text i typed and Add button becomes active. It looks like it loads something on the background (editor maybe, although everything seems already loaded) and then reloads GUI. Not a nice "feature" as i often have to retype or re-paste my comment and it's annoying. Haven't tried with another browser yet.

1 answer

1 vote
Brook Hatch July 12, 2023

I just ran into this too. I'm running Jira Data Center 9.4.2, Windows 10, MS Edge. I found that clearing my local browser cache eliminated the misbehavior.

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