I have a problem after updating Jira from 7.2.* to 7.5.0.
After successfully launching from the command line, it displays messages:
System plugins failed to start: We haven't been able to start all the required system plugins
We couldn't start the following plugins:
Gadget Directory Plugin (com.atlassian.gadgets.directory)
Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
Atlassian JIRA - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest)
I tried resolve problem with this documentation, but failed: https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html
Server Java version:
java version "1.8.0_102"
Java(TM) SE Runtime Environment (build 1.8.0_102-b14)
Java HotSpot(TM) Server VM (build 25.102-b14, mixed mode)
My server doesn't have antivirus software.
Regards.
Did anyone have a solution for this error? I found that since Jira 7.2x + this error occurs more and more. I have this at least twice a day when I am restarting my test environment. With Jira 6.x I never had such issues.
Have you worked through the troubleshooting doc Mizan pointed to?
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Yes I have. I will try to reset the Server, hopefully that will help.
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Have you tried restarting JIRA ?
I had once faced similar issue and just by restarting this was solved.
Seems like a memory issue , may i know if the file system has enough free space and what amount of heap is allocated to JIRA (i.e. the Xmx defined in <installation>/bin/setenv.sh).
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Thank you for answer Mizan,
I restarted the Jira many times, but it didn't work.
I've set parameters seen below in "setenv.sh", and it didn't resolve the issue.
JVM_MINIMUM_MEMORY="1024m"
JVM_MAXIMUM_MEMORY="2048m"
Server parameters:
Linux srv2 4.4.0-96-generic #119-Ubuntu SMP Tue Sep 12 14:58:51 UTC 2017 i686 i686 i686 GNU/Linux (32bit anyway)
Jira has not been updated since 1.5 years. Earlier it works perfectly.
Best regards.
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Try increasing the plugin wait time to 300 . (I thought this was fixed but this is still an open issue https://jira.atlassian.com/browse/JRASERVER-60212)
If this does not work then we need to dig more in the logs. Better create a support case with Atlassian
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