Issues not showing in backlog

[Michele Daigle]

I created a new "company managed project" and an epic in it. I created issues in the epic using the link in its box but none of them show in the backlog. 

They are under the epic when I click on it:

And they show in all issues:

So why can't I see them in my backlog? This is my workflow: 

[Trudy Claspill · Accepted solution]

Hello @Michele Daigle 

What is the filter for your board?

Can you show us the Columns page under Board Settings?

This issues may not be appearing because

- they are being excluded by the filter used by the board

- the status that the issues are in is in the Unmapped section in your Columns page. 

[Michele Daigle]

I'll go get that now, but I do get this msg when I create a story in or out of an epic 

[Michele Daigle]

here are my columns, it is a sprint not kanban board so I don't want a backlog column in my sprint. No matter the status, they won't show on the backlog either. 

[Michele Daigle]

It's asinine but this worked: 

[Michele Daigle]

Trudy, thank you for helping me out!

[Mithila N Bhat]

Hi @Michele Daigle i'm facing the same issue. Can you help me with how you got this sorted?

@Trudy Claspill how do I get the issues under unmapped section to my backlog/sprint?

[Trudy Claspill]

@Mithila N Bhat 

Welcome to the community.

If you are using a Scrum board and you have Statuses in the Unmapped area, those statuses have to be moved to one of the columns you've defined in order for issues in that Status to display in your board or backlog.

If you are using a Kanban board and you have activated the Backlog view, you have to move the Statuses from the Unmapped area to the Backlog column.

[Mithila N Bhat]

@Trudy Claspill thank you, that helps!

[Airbus Driver]

This seems to be relevant to Why must we map a given status to a column in order for the issue to appear in Scrum backlog? 

[Michele Daigle]

And that doesn't fix that user's issue or mine. I don't have this issue with my three other projects/boards either?

[Michele Daigle]

Thank you for helping out!

[Airbus Driver]

Thank you, Michele for updating the post with your solution :)