Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,551,698
Community Members
 
Community Events
184
Community Groups

Issue time in a status

Juan José De Arana
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 15, 2023

I still don't understand why Jira does not have native support for "readonly or calculated" fields to see the time an issue was in a certain state.

5 answers

2 votes
Mariana_Pryshliak_SaaSJet
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 15, 2023

Hello @Juan José De Arana 

There is the Jira's native Days in column option, which shows the time an issue was in a certain status.

But if you need more details about the status time, you can try the Time in Status for Jira Cloud, which generates the time in status report. It also shows how long the issue was in a particular status, but it gives more abilities:

  • filter data by the necessary criteria (assignee, project, sprint, epic, etc);
  • export report to CSV or XLSX files;
  • share report with analytical systems (Power BI, Qlik, etc).

GIF TIS.gif

Moreover, it allows to display time in status data directly on the Issue card layout without entering the add-on.

CF .png

This add-on is developed by my SaaSJet team. So if you have any additional questions, please, let me know.

Hope it helps

1 vote
Madhu_RVS_Support
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 16, 2023

Hi @Juan José De Arana 

Welcome to the community !!

You can use the Jira control chart, but if you need more details and extensive reporting for time in status of your issues, you can try out our plugin,

Time in Status Reports 

The add-on provides the time in each status for the entire lifecycle of the issue, with more than 20+ reports, based on the date range, assignees and multiple other filters.

The app is free upto 10 users

Disclaimer : I work for RVS, the vendor for this app

TIS.PNG

0 votes
Emre Toptancı _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Apr 17, 2023

Hello @Juan José De Arana

I guess Jira doesn't have this feature out of the box because this is one of the areas left for marketplace partners to fill.

The data required to make this calculation is available in each issue's history. There are several marketplace apps that can provide you with this.

 

If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per Vertical or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png

https://marketplace.atlassian.com/apps/1211756/

EmreT

0 votes
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 15, 2023

Hi @Juan José De Arana -- Welcome to the Atlassian Community!

First thing, I am just another customer trying to help, and I am not associated to Atlassian or any marketplace vendor.  Onward...

You are correct: there is no built-in, single field for the "time in status" of an issue.  My understanding is this information is calculated when needed from the issue history.

The Atlassian interpretation of a "control chart" can show this information, although it has several limitations.  https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/  Perhaps read that article, try it and note the gap/fit with your needs to decide next steps.  If it does not meet your needs, no doubt lots of marketplace vendors will respond to your question to suggest their product.

Some other work-arounds for a reportable field are to push/pull out the issue history into another reporting tool which can consume the histories, or to try custom fields and automation rules to calculate/track the times.

Kind regards,
Bill

0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Apr 15, 2023

Hi @Juan José De Arana

Welcome to Atlassian Community!

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a free solution, you can try the limited version Status Time Free.

Hope it helps.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events