We upgraded Jira Core from 7.13 to 8.5.1 and since then we don't get notifications when reporter comments issue from the portal.
We reviewed the settings and they seem ok.
Setting:
Issue Commented(system):
-Current Assignee
-Reporter
-All Watchers
None of these gets a notification when the reporter adds a comment.
The reporter gets all notifications from Jira Service Desk Agents.
Are we missing something?
Thanks in advance.
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