Community resources
Community resources
Community resources
Jira
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Hi, I am using Jira Service Management, in particular the Support ticket system. I want to add an automation where, every time an issue is created, depending on the Request Type of that issue, syst...
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In our data center environment, we have several projects in Jira that are used by a variety of departments. We also have Jira's Service management suite tied to one of these projects (called SDP) and...
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It seems that when creating issues and posting via the JIRA integration to Slack, a priority field that I do not have enabled for this issue type is assigned. This priority field would also show in t...
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I´m extracting historical information about issues via Rest API. All the assignee (or any user, author, reporter, etc) information is anonymized after the extraction. I´d like to know if Jira...
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I have the following set up Proj A: an automation rule at some point creates a ticket in Project B Proj B: an automation rule with a trigger on 'Issue Created' creates subtasks on the newly create...
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Hello everyone! We have a transition in Workflow without status translation. Is it possible to somehow track when such a transition is used in the ScriptRunner Listener event? P. s. Post func...
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I have a new project where I want to track QA specialised activities. I have created a number of new issue types - for example: Test Request. There are cases where more than 1 QA would be working on ...
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Hi! I have worked on my folder on Jira and mistakenly deleted a document in that folder. I really to recover this document. Could you please help guide me how to do that? Besides, I want to cre...
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We have implemented our Jira environment but our users are experiencing very low performance on most of actions (create issue, transitioning, etc). Let me share with you or infraestructure details: ...
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Hi, As part of migration from Jira boards to Azure we have to give PAT token in commant prompt, but i am unable to create it as i am not getting any option for personal access token in Profile...
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when I click on a sub-task issue type and click on the icon, it does not give me the option to change it to a different issue type i.e task This is what the hierachy on our side is set-up. I am too ...
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I'm trying to automate the process of changing issue status, moving between the backlog and the board, or vice versa, but the current project doesn't appear in the board selector.
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I need to get story wise hours including subtasks in Jira worklog plugin
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i want tthat name of the Objecttyp should macth with the image linked
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This is either a question or a bug report, i'm not sure yet. When creating worklogs via smart commits, there doesn't seem to be a way of adding the description to the worklog. What this means is th...
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Hi, I need a custom field to appear only when another custom field has a certain value. For example: If "custom_list" is a single select dropdown with possible values 1, 2, 3, 4 I need th...
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I can create recurring tasks but I want to know if I can make them appear on the Jira Calendar.
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Hi I have transferred ownership of a board and I am now the Admin. I can do all the behind-the-scenes stuff like creating workflows, changing board settings etc. When I go to change the default filt...
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I have set up 2 projects in Jira one regular company-managed project that I use for tracking work one that is Jira Service Management project My flow is ticket is created via the JSM portal t...
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Hi all, we are using the automation rule 'lookup issues' to find all cloned issues with one issue and then link the related relationship between them. For example, we have issue B and issue C ...
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Hi, I would like to block the option to set the assignee to unassigned after it already have assignee set. Scenario: Someone set the assignee to a Jira user. From this point I would like to b...
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Hello folks, Looking for some help or advise: tried to find a similar question here, but didn't find one. Is there a way to attach the original email to "Emailed request" in Jira Service ma...
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Dear All, I want to write an automation for customers to tell them about comment added. First of all I want to use customer name , latest comment added and latest comment creator like Dear...
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I have a server license which is expiring soon but I am unable to get in contact with anyone to help with this. Does anyone know who to contact for server or on-premise licenses? The online ...
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I need to know the Rest API to see the API Token of the current user espiry date. Do we have such Rest API. Please help me
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