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Importing into Cascading Select field - Possible?

Jack Community Leader Nov 05, 2020

So I have done some searching in the Community already and all of the posts seemed to be <=2013 and the answer was basically 'you can't do that'. I thought I would refresh the question in the Community.

Does anyone know if this is possible and if so how?

Any addon app that might achieve?

Any crazy workaround ideas? Such as the one that woke me at 4am today - "Maybe I could import the two values in as labels. Then I could JQL search all issue w/ select list pairs and use Bulk edit to set the values." Should work and oh what fun that would be to boot!

3 answers

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Alexis Robert Community Leader Nov 05, 2020

Hi @Jack , 


I've done this before with a simple CSV import. It's quite simple, as for cascading fields you need to have both fields value in the same cell. For example, if your first value is "Tool" and second value is "Jira", it would look like this :

Issue ID,Summary,Cascading Field

PROJECT-12,My issue,Tool => Jira


This way it's also easy to build your import file in Excel, as you can use functions like CONCAT to merge cell values in a single cell for a large dataset.


Let me know if you have more questions !



Jack Community Leader Nov 05, 2020

thanks Alexis! indeed it works and I am indeed using concatenate in excel for this.

Sanda M. I'm New Here May 04, 2021

Hi Alexis,

Did you use External System Import function or just import issue from CSV function to successfully load it? I used the Import issue from CSV function using the format of Parent Value -> Child Value, but Child Value did not get load.

Thank you for your help.


0 votes
Prince Nyeche Community Leader Nov 05, 2020

Hi @Jack 

It is possible, using REST API to append the values into an issue. I believe importing cascading select list via the Importer isn't supported yet because the nesting is very complex. I would like to understand better, is the data going to be extracted from a CSV file or where's the source data value coming from?

Jack Community Leader Nov 05, 2020

csv. it is a painful import process as it is coming from Freshdesk and I have to manipulate the exported data first

If the exported data is sorted correctly on a csv file with the values in different columns. I believe there's a way to import those values in a loop into Jira given that the cascading select list options already exist. if the options doesn't exist, that too can be done first via API as well.

you can edit them with automation for jira ( ).

so your workaround with temp. import values as label should be possible

Jack Community Leader Nov 05, 2020

thanks Alexander. I was contemplating this very improvement on the label work around. appreciate the reference will certainly have a look.

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