I do not see severity filed when open a new bug , why ?

Tuvia Rosenberg
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November 4, 2018

I am looking for both severity and priority when I open a new bug .

What is the reason I see only the priority filed ?

Tuvia

2 answers

1 vote
Alexey Matveev
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November 4, 2018

Hello,

Go to Configure fields on the Create screen and click the Where is my field option.

Screenshot 2018-11-05 at 09.14.48.png

Tuvia Rosenberg
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November 5, 2018

In your picture you can see that the severity field does not exists.

Can you advise?

Thanks,Tuvia

Alexey Matveev
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November 5, 2018

I do not have the Severity field in my Jira instance. It is not out of the box field. You should try the "where is my field" button to find out, why you can not see it. 

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Yogesh Mude
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November 4, 2018

HI @Tuvia Rosenberg

Welcome to the community!

There will be multiple reasons..like

1. Check whether the Severity Field is available on Create and View issue screen of but type.

2. If not there then you need to add the severity field on both the screens.

3. Check whether the severity field has been made hidden from the field configuration scheme to the respective project.

4. While creating a bug if the user doesn't have provided the value of it then it won't show on Issue view screen.

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