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How to make a user view only one project

Vivek Chandraprakash

Would like to grant access to a project to an external user. Want this user to view only this project and should be able to create/view issues on this project. This user should not be able to view any other projects in my JIRA account.

Couldn't find a straightforward way to achieve this.

Accepted answers

Thomas Deiler_db00h3

Dear @Vivek Chandraprakash ,

make sure that

the external user has site access (Administration > Users: Grant site access)
that all your permission schemes for other projects do not have set "Browse project" for '"any logged in user". (otherwise the external user can see everything)
Goto Administration > Groups: Create new group eg. "external-jira-access"
Goto Administration > Product Access. Press the button "Add Group" for the product you want to give the user access and add the new group "external-jira-access".
Goto Administration > Users: Click on the three dots of your external user and select 'Details'.
Add the user to the new group "external-jira-access".
Remove the user from any other groups. (should only be member of "external-jira-access".

Then open the configuration of your one project and grant your external user explicit project access:

Project settings > People, Assign role "Developer" to external user.
Project settings > Permission: assing the Role "Developer" to at least the permissions "Browse Project", "Edit Issues", Create Isues", "Add Comments" and "Transition issues".
More on Permissions.

Depending on your entire site configuration (which I don't know) other ways are possible.

So long

Thomas

All comments

Trudy Claspill

Is the project a Team Managed project or a Company Managed project?

Do you have both types of projects in your instance?

Thomas Deiler_db00h3

Dear @Vivek Chandraprakash ,

make sure that

the external user has site access (Administration > Users: Grant site access)
that all your permission schemes for other projects do not have set "Browse project" for '"any logged in user". (otherwise the external user can see everything)
Goto Administration > Groups: Create new group eg. "external-jira-access"
Goto Administration > Product Access. Press the button "Add Group" for the product you want to give the user access and add the new group "external-jira-access".
Goto Administration > Users: Click on the three dots of your external user and select 'Details'.
Add the user to the new group "external-jira-access".
Remove the user from any other groups. (should only be member of "external-jira-access".

Then open the configuration of your one project and grant your external user explicit project access:

Project settings > People, Assign role "Developer" to external user.
Project settings > Permission: assing the Role "Developer" to at least the permissions "Browse Project", "Edit Issues", Create Isues", "Add Comments" and "Transition issues".
More on Permissions.

Depending on your entire site configuration (which I don't know) other ways are possible.

So long

Thomas

Thomas Deiler_db00h3

Dear @Vivek Chandraprakash ,

was my answer useful? Then I would be happy when you click on the "green accept answer" button.

So long
Thomas

Vivek Chandraprakash

I have both types of projects in my instance

Trudy Claspill

Is the project you want the user to access a Company Managed project or a Team Managed project?

Is the project a Work Management project, a Software project, or a Service Management project?

Vivek Chandraprakash

What's the point of creating the new group: external-jira-access and adding the new user to the group. Your steps do not include using the new group. Are we missing something?

Vivek Chandraprakash

Thank you, for the quick response. Company-managed software, a software project.

Kash Sinduria

Thanks Thomas, this helped a lot.

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