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How to make a user view only one project

Would like to grant access to a project to an external user. Want this user to view only this project and should be able to create/view issues on this project. This user should not be able to view any other projects in my JIRA account.

Couldn't find a straightforward way to achieve this.

2 answers

2 votes
Thomas Deiler Community Leader Apr 23, 2021

Dear @Vivek Chandraprakash ,

make sure that

  • the external user has site access (Administration > Users: Grant site access)
  • that all your permission schemes for other projects do not have set "Browse project" for '"any logged in user". (otherwise the external user can see everything)
  • Goto Administration > Groups: Create new group eg. "external-jira-access"
  • Goto Administration > Product Access. Press the button "Add Group" for the product you want to give the user access and add the new group "external-jira-access".
  • Goto Administration > Users: Click on the three dots of your external user and select 'Details'.
  • Add the user to the new group "external-jira-access".
  • Remove the user from any other groups. (should only be member of "external-jira-access".

Then open the configuration of your one project and grant your external user explicit project access:

  • Project settings > People, Assign role "Developer" to external user.
  • Project settings > Permission: assing the Role "Developer" to at least the permissions "Browse Project", "Edit Issues", Create Isues", "Add Comments" and "Transition issues".
  • More on Permissions.

Depending on your entire site configuration (which I don't know) other ways are possible.

So long

Thomas

Thomas Deiler Community Leader May 05, 2021

Dear @Vivek Chandraprakash ,

was my answer useful? Then I would be happy when you click on the "green accept answer" button.

So long
Thomas

Is the project a Team Managed project or a Company Managed project?

Do you have both types of projects in your instance?

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