As a PTC customer you should have access to all related KB.
Basically you should have Windchill Integrations for Embedded Software which allows to make some build in integration.
Requirements
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Description
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Installing and configuring the Windchill server and server-side
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Windchill administrators install the server-side installation of Windchill, including Windchill Integrations for Embedded Software. The server core software and optional integrations are installed using the bundled PTC Solution Installer (PSI).
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Setting up and managing DTS adapters
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Windchill site and organization administrators set up and manage DTS adapters integrated with Windchill Integrations for Embedded Software. Once this process is completed, project managers, product managers, software managers, developers, and other users can access and use the product.
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Installing and configuring the DTS system
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Users install and configure their DTS system for integration with Windchill. If Atlassian JIRA is already installed locally, the user proceeds directly to configure the DTS adapter with Windchill and Windchill Integrations for Embedded Software. Integrity can be installed locally (thick client) or via the Web (thin client) for Integrity Defects adapters. If Integrity is already installed, the user proceeds directly to configure the Integrity Defects adapter with Windchill and Windchill Integrations for Embedded Software.
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Refer to Windchill Integrations for Embedded Software Capabilities and Windchill Integrations for Embedded Software Installation pages in the Windchill Help Center for more information.
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