How to clear out old issues from Done column?

JRodney Estrada September 23, 2020

Hi,

How does a user who is the project lead and project admin on a 'Next-Gen' project, clear out old issues from the "Done" column? That option doesn't exist in the ellipsis pull-down menu on the "Done" column or anywhere else in the project settings.

Appreciate the help!

3 answers

2 accepted

1 vote
Answer accepted
Peter Bengov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 23, 2020

Hi @JRodney Estrada 

You can probably find the answer in this question also relevant for you: https://community.atlassian.com/t5/Next-gen-questions/How-to-clear-old-items-out-of-the-quot-Done-quot-column/qaq-p/852627

Specifically, per Atlassian Docs (https://support.atlassian.com/jira-software-cloud/docs/get-started-with-next-gen-projects/) you can:

To manually clear Done issues from your board, hover over the Done column and select More (…) > Clear Done issues.

Only project admins and Jira admins can clear Done issues.

Issues will be automatically cleared from your board 14 days after being moved to the Done column.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 23, 2020

To be clear this is only for NG Kanban. You cannot clear for (nor should you want to) clear done in scrum board.

Like Jonathan Garcia likes this
JRodney Estrada September 23, 2020

Great answers, thank you very much!

Like Peter Bengov likes this
0 votes
Answer accepted
Joshua Sneed Contegix
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 23, 2020

Hi Rodney,

Per Atlassian's Get started with next-gen projects page:

Cards in the last column of your board are always categorized as done, meaning all work has been completed and the task has been carried out. If you’ve enabled the sprints feature, these issues won’t return to the backlog when you complete your sprint. If you don’t have the sprints feature enabled, these issues are automatically removed from the board after 14 days.

In the Search for archived issues after they're done section it also states:

After 14 days, issues in the done column will be removed automatically from your board and archived, so the board doesn't get cluttered.

Cheers!

JRodney Estrada September 23, 2020

Great answer, thank you very much!

5 votes
william.li July 14, 2021

If you do this by accident, how do you undo it?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events