You need two additional columns in your CSV.
One for a unique identifier for each issue you are importing (not a Jira issue key, just unique within the CSV) and a second one that you'll map to "parent issue", which, for each sub-task, contains the unique identifier of the parent issue you're importing.
Hi @Nic Brough -Adaptavist- ,
Thanks for your reply.
I have the below sheet as csv
Issue Type | Epic Name | Summary | Status | Description | Issue Id | Parent Id |
Epic | Diagnostics : Implement Visteon Manufacturing specific diagnostics functionalities | Parent Epic - [JLR CCCM] : CarPlay : WiFi Disconnection | No Specs | Parent Epic - description | 102 | |
Story | Diagnostics : Implement Visteon Manufacturing specific diagnostics functionalities | story - Summary | No Specs | story - Description | 102 | |
I am trying the import the same, Issues are newly created properly but I can't get the parent child linkage between the two.
kindly someone help!
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Ok, so you're talking about the Epic : Story relationship, not story : subtask
Your import is failing because
1) you are trying to put an Epic name on a Story. The field does not exist for story-level issues, you can only put an Epic name on Epics
2) you have told it that one of your stories has a parent issue. Stories are not sub-tasks, they don't have that parent/child relationship
The language people use here is unclear and confusing on a technical level - we often talk about "parent child" relationships in the hierarchy interchangably, but they are different things in the code and data.
Take, for example, a typical hierarchy in Jira:
Initiative is a parent of Epics, the Epic is a parent of Stories, the Stories are a parent of sub-tasks.
But in Jira's code and data,
All of those can be described as "parent/child", but they're all totally different structures.
To make a story belong to an Epic, you need to set its Epic Link to the name of the Epic you want it to belong to.
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