nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do I add people into a project? (Free Plan)

Zahra_Al-Mosawi

Hi,

I can't add people to my project in Jira even though I have invited them to the site and added them as Site Admin. It is not possible for me to click on the "Add people" button since it says that "On the Free plan you need to add people in site admin.".

Does anyone know what I should do in order to add people into my project?

Thanks!

Accepted answers

All comments

Jack Brickey_h10pa4

if you are a site admin go to Jira settings > user management and click Invite users. add their email and check the applications you want them to have access to. If you are attempting this very method please provide more info/images.

Zahra_Al-Mosawi

I have already used the method you mentioned and they are already invited to Jira. However, when I want to add them to the project it is not possible. I sent them the link of the kanban board and they could open it without any problems.

Bharath Kumar Kappala

@Zahra_Al-Mosawi If they already have site-admin access then they should not have a problem with accessing any projects that are part of Jira. But I understand what you are talking about not all the users can be given site-admin access. This is strange we had the same issue with one of our server instance and the issue was with the browser that we were using (IE), when we started using Chrome the issue got resolved automatically. I think your problem is completely different I think you are using Jira Cloud.

Angel_dpn02a

I'm having the same problem. Jira software downgraded to free plan, and I'm not able to add people to a specific project (people that are already jira software users, added from the admin page). The tooltip says I should add them from site administration, but there's not an option to do so.

Paulina_Pietrykiewicz

@Angel I came across the same issue and it turned out that you technically can't add people to the project but you can add them directly to specific tasks, epics, etc as long as they are already part of the organization. It seems like Jira skipped completely concept fo project teams for the free plan. Create a test task/story and try to apply a new assignee by typing the name.

Angel_dpn02a

thank you for your reply @Paulina_Pietrykiewicz

I gave up after a couple days of posting and went back to a paid plan, but your answer seems to be the solution.

Michael Clarke_zz4qoi

This is the most annoying issue. The answer to allow users onto a board for the Free Version is:

Open your project
Open your board or Active Sprints
Top Right next to "complete sprint" click the '...' and then "Configure Board"
In General or General Settings at the bottom, you'll see "Filter Details" click this
Select "Edit Permissions"
Within Editiors you'll see a drop-down that defaults to "Groups" click that then select User
Enter your user then click add

Why this is hidden so badly is beyond me!!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-software

atl-gruland

user

site