Hi All, I'd like to change the retrospective template that is presented when closing a sprint to match my organization's template. Does anyone know if this feature exists yet? I found...
We are looking forward to integrate Jira deeper into our processes. Currently, our support cases are documented in Jira, as well as project requests. While support tickets are used to docume...
Hello ! I'm wondering if someone can help me find a solution to an issue I'm trying to resolve. I'm managing a large project and we have a number of Teams (Domains) working on the projec...
I am using JSM and I used to be able to easily set my unresolved issues to "done" once my team was finished working them but for some reason, the "done" status is no longer available (see screen shot...
I'm working on upgrading our test Jira systems from 7.5.4 to 8.5.19 to nail down a solid procedure before tackling production. The upgrade path I've chosen is: 7.5.4 -> 7.6.17 -> 7.13.18 ->...
...nvalidInputException error = new InvalidInputException(); error.addError(“Test case must be linked to issue”); throw error; } return true
Hello all, I am trying to build a Dashboard with a custom chart Gadget with a JQL. JQL is project="XX" AND issuetype = "XX" AND status in ("In Progress", "To Do", Done, UAT, "On hold", QA) AND...
I'm looking for a way to incorporate a conditional check of a field value during a transition and displaying an additional required field (or skipping that step if the condition is not true) and n...
Have we lost the visual of the Burn down for a Fixed Version / Release? What happened?
Hello, We are planning to upgrade from JSW Data Center 9.12.2 to 10.3.0. Can anyone tell me if I need to upgrade the version of the below apps/plugins as well? They show up as Unknown on the Univers...
We started having an issue in which the only type of Child issue that can be created is a Sub-task (not just a task). The order we used to have is Story - Task - Subtask. However, we can ...
Hello community, I add a static text prefix to summary by using Edit issue action with the value: whatever text I add {{issue.summary}} Has anyone figured if the name of the request t...
I'm really needing advice on automation rules here, I can't even get the log action to show me the value of a custom field.. Goal: Using Jira Premium with the Hierarchy set to OKR -> Epic -&...
Getting inactive user error
Hi, Every time I save my workflow it changes. I make changes to the workflow of our project Gravity Development it says it saves but you can see on the screen ready for production sta...
I changed the estimate to "Story Points" but the field still asking for TIME (Weeks, Days and Hours)
Hello Folks, Can anyone assist me in modifying multiple issues in Jira? I’m using Jira Standard and would like to make a bulk change, including changing the parent of multiple issues and the a...
Hello Community! I need help with automation. Use case: When a user transitions a Bug issue and a certain field that is not populated, I want the issue to revert back to the status before the ...
Using Assets in Jira Service Management. Is there an API for editing attributes of an asset via automation?
Hi Team, Please help to find the version of Jira Saas APP. thanks
We're trying to move stories under epics, but are getting the following error: "epic can't be a parent issue of a story jira" Yet, I see Epics are number 1 in the hierarchy: Am I n...
Hi, It's annoying to use JIRA Multi-select custom field because in order to select values, we need to press Shit or command button to select multiple values. Is there a better way to configure multi...
I created a filter that pulls tickets from different projects that are all tied to the same customer. Then, from this filter, I created a board that lives under the "Your Work" tab. I wou...
Hi all, I tried to follow the instructions here : JSM/OpsGenie: Assign Jira issue to the user who acknowledged the alert | Jira | Atlassian Documentation I imported to JSON in...
Hello, I have a question as in the topic. How can I assign the default value for the "status" field definition? I'm trying to match the proper syntax, but I would be greatful if you could help...
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