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My team has support tickets being assigned to us in Jira under the issue type "Bug". I want to assign our "Break-Fix" feature to these stories when they are created in Jira. We are operating in the company managed Jira cloud project.
Hi @Pfohl Jason
What is the hierarchy of your issue types?
The out-of-the-box hierarchy is:
So the built-in Bug type can be linked to an Epic using either the "Epic link" or "parent" fields in an automation rule. If you have a different hierarchy, or issue linkage path, please adjust accordingly.
To get you started on creating your rule, please refer to these documentation and example sources: