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Community resources
Jira
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This can be via regex or otherwise. We're trying to autopopulate the due date field on Jira issues that are generated from inbound email. I attempted to do this through automation by creating a rule ...
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Hello! I'm trying to create an automation that sends an email to the person who worked on the case as soon as the issue is resolved. The name of this person is being pulled from a custom field, the...
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I would like to gather information similar to that of a sprint report, but in a more summarized fashion over multiple sprints. This would give us the ability to focus on sprint planning if it i...
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Hi everyone, I have two scenarios where I need to create an issue hierarchy in Jira, but I’m not sure how to set it up properly. I would really appreciate your help in figuring this ...
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#!/bin/bash # Load environment variables from .env file source .env # Jira API URL to get issues assigned to the user in the current sprint with "READY FOR DEV" status JQL_QUERY="assignee=$ASSIGNEE...
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If I archive an issue, will it still be counted under aging issues. The problem is I have some stories that are a YEAR old, which impacts the average issue age report. We need to defer so...
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Can somebody help me with the automation smart value to create 2 variables for a user with a DisplayName of "Jones, Bob" where variable 1 is Bob's first name, and variable 2 is Bob's last name, "Jone...
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For the last few days I have been having issues where any tickets I am creating from outlook are not having the attachments displayed properly in the ticket. In outlook, when I click the 'Create' pro...
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basically, i have a task that needs to (once autopopulated) set the due date to either tuesday or friday depending on which one is closer. i have no issues with making it populate to tuesday OR frida...
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Dear Jira Support Team, I hope you are doing well. I am writing to request the cancellation of our Jira subscription. Unfortunately, we are currently unable to proceed with the cance...
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Estou montando um board especifico onde iremos experimentar um novo modelo de desenvolvimento para um projeto único. Nesse modelo o Dev somente poderá mover uma task para a coluna In Progress por ve...
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Hello, Looking for guidance on how to create a filter that will look for issues for the current month through an automation that would create a new filter each month. Meaning if i...
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Hello! I'm looking for my Children/Grandchildren!! Also known as Tasks Background: We have set up our hierarchy as follows: Initiatives/Epic/Tasks OR Parent/Child/Grandchildren o...
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Jira Software (Data Center): 9.12.12 JSM (Data Center): 5.12.12 I am having trouble perceiving how to configure my Jira project to allow for Assets objects to be manipulated via linked Jira issues....
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I know I can set up WIP limits on the Jira boards. I was wondering if anyone has experimented with using Global automations to notify users that have more than X issues in a status or group of status...
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Hi everyone, I’m working on streamlining our workflow in Jira and looking for the best ways to automate issue transitions. Specifically, I’d like to: Move an issue to "In Progress" when so...
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Hello, I am trying to find a way to set what the initial default filter is whee selecting "Issues" in a Project. Ideally, I'd like to default to the "Open Issues" filter. Also, I'...
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I have a new company managed project with a bunch of issues, epics created that existed in the backlog. When I changed the workflow to a new workflow, I can no longer see issues in the backlog....
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I have a project, let's call it Project Inventory, that currently has 1 board. Let's call that board living room. I created another kanban board so i could separate out the tasks but all the tasks fr...
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Hi, We are having one field with name ABC which is multi-select list filed. It contains A1, A2, A3 and A4 values. Is it possible to make somehow not to allow users to select A1 and A2 at a...
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I have data extracted fro Amazon connect and Agent Assist, I want to import data in my JIRA cloud instance and generate a report in format required by customer. What is the p...
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Currently, it only displays if it is assigned to the original estimate, however, the two other technical debt items are not displayed or accounted for as their sub task have the Original estimate and...
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Can someone help me with setting up some automation. I have a scrum board with wip limits for a column called Dev In Progress. We have a WIP limit of 5 currently and I want to set up automation to no...
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I have set up an animation that is supposed to send messages to a specific user when a Ticket changes it's status to done. So it already works with a webhook, but I can't send it to the specific u...
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