Get error when starting type username at Assignee field

Some log details.

 

What`s wrong with this user? Please help.

 

2017-10-09 17:31:59,859 http-nio-8080-exec-22 ERROR litoli 1051x148423x1 177urgc 192.168.1.1,127.0.0.1 /rest/internal/2/user/mention/search [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exce
ption thrown by REST service: User 'Nataliya_Nedostupova' has no unique key mapping.
java.lang.IllegalStateException: User 'Nataliya_Nedostupova' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.mention.SortedMentionableUserSearcher.lambda$searchForUsers$2(SortedMentionableUserSearcher.java:213)
at com.google.common.collect.Iterators$7.computeNext(Iterators.java:652)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138)
at com.google.common.collect.Iterators.addAll(Iterators.java:361)
at com.google.common.collect.Lists.newArrayList(Lists.java:160)
at com.google.common.collect.Collections2$FilteredCollection.toArray(Collections2.java:217)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:258)

2 answers

1 accepted

https://confluence.atlassian.com/jirakb/jira-login-fails-with-user-exists-but-has-no-unique-key-mapping-373261121.html

This is a complex issue. It'd be unwise for me to copy bits of this KB article. Please read through it.

thank you. Problem fixed.

Steven Behnke Community Champion Oct 11, 2017

Happy to help

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