Get error when starting type username at Assignee field

Some log details.


What`s wrong with this user? Please help.


2017-10-09 17:31:59,859 http-nio-8080-exec-22 ERROR litoli 1051x148423x1 177urgc, /rest/internal/2/user/mention/search [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exce
ption thrown by REST service: User 'Nataliya_Nedostupova' has no unique key mapping.
java.lang.IllegalStateException: User 'Nataliya_Nedostupova' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(
at com.atlassian.jira.mention.SortedMentionableUserSearcher.lambda$searchForUsers$2(

2 answers

1 accepted

Accepted Answer
1 vote

This is a complex issue. It'd be unwise for me to copy bits of this KB article. Please read through it.

thank you. Problem fixed.

Steven Behnke Community Champion Oct 11, 2017

Happy to help

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/ ExecStop=/opt/jira/bin/ TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,731 views 14 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you