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Export more than 1000 issues to Excel

Hi all,

I followed the instructions in:

But I got a couple of questions:

In the instructions....

  1. Go to: Administration > System > Advanced Settings
  2. Find and
  3. Change the values as desired, and click update.

I can't seem to find and items from Systems > Advanced Settings.

Also, when I tried the suggestion of updating the tempMax parameter in the copied URL; e.g. from 1000 to 2000, I got a Forbidden (403) error. 

Any help is appreciated.


6 answers

1 accepted

4 votes
Answer accepted
Jack Brickey Community Leader Sep 22, 2020

Might I suggest forgetting this old method in favor of using the free excel extension - jira-cloud-for-excel-official

Thanks, @Jack Brickey .

I got this add-in. But the problem is... in our organisation the installation of this needs IT Support ticket; i.e., it needs administrator user privileges to do this. That makes other users shy away from this.

Anyway, I guess I'll schedule the extract using the add-in and dump the extract file to a shared directory.

Thanks again.

1 vote

Another app that can export any number of issues without any configuration (within a 10 minute long time window) and offers a lot more functionality is our Better Excel Exporter.

It has been very popular on Server and Data Center and we just released it for Jira Cloud. If work regularly with spreadsheets, it is definitely worth a try.

(Disclaimer: It is a paid and supported app maintained by my team.)


Hi Aron,

I have tried it with Jira 7.1 but its still limited to 1000 items

How can I solve it?

@Michael Fellinger have you noticed that the question is for Jira Cloud? Your comment is not relevant here.

But for Better Excel Exporter for Jira Data Center, see this article.


This knowledge base if for JIRA Server only, looking your question tag you use JIRA Cloud and therefore your should check this Export Over 1000 Results to Excel from JIRA Cloud kb instead  

Hi @Italo Qualisoni [e-Core] ,

Thanks for the suggestion for Cloud users. However, the option will take several downloads and manipulation of URL param. I was hoping I could download >1000 records in one go without using any 3rd party add-in (e.g., Exporter).


You can see @Jack Brickey comment, where he suggest the use of an of an app that allow export to excel 

Like Zaldy Parian likes this

One app more to install? Why?

Jack Brickey Community Leader Oct 14, 2022

Hi @David Perez Martorell ,

you don't need to install another app into your Atlassian instance. RatherJira-cloud-for-excel-official is an extension that you add to either XL or Google sheets. Once you have that extension in place you can use it to run any query and pull as many issues as you wish.

Alternatively, if you're keen on using the Atlassian API, you could download an export of all issues within the specified project or any project into a single CSV file (see this article I wrote which shows you how to do so via API).

For Cloud users, you can use the Single Project Migrator (SProj) from the marketplace, to extract more than 1000 Results into csv. Better still you can do it in a few clicks.
You get all issues
You get subtasks
You get comments
and if needed you also get Attachments too

Only covers project scope

0 votes

Hi @Zaldy Parian 

You can also use API to get more than 1k Issues, although it would export it out with all fields in separate files of 1K each as that's the limit. however using the app would export everything at one go but i'm not certain if comment fields are exported with that.

@Prince Nyeche  - thanks for the suggestion. I'll definitely keep this in my back pocket for future use.

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