Error rendering 'transitions-custom-field'

Varun Nedumaran July 13, 2021

Hi Team,

We are getting the below error in certain screen after upgrading to 8.13.4

Error rendering 'transitions-custom-field'. Please contact your Jira administrators.

 

Regard

Varun N

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
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July 13, 2021

What app are you using to provide the transitions custom field?  Did you update the app after upgrade?  

Varun Nedumaran July 13, 2021

Hi Nic,

We are using JIRA Misc Custom field 2.3.4 app , which is under trial version , expiring on 09/Aug/21

 

Regards

Varun N

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 13, 2021

Ok, that's valid version, I think we'll need to look at the log files for errors at the time that the error is shown to a user.

Varun Nedumaran July 13, 2021

Hi Nic,

 

Log error attached in the Atlassian ticket raise: GHS-225175

 

Regards

Varun N

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 14, 2021

I suspect that will simply be closed with "go ask the app vendor", this probably isn't an Atlassian problem, it's happening in the Misc Custom Fields app.

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