Email alerts when certain group of people work on a ticket?

Megan Armstrong September 12, 2017

I'm a manager, and I want to receive and email when anyone on my team (members of a certain JIRA group) do anything. IE: Comment on a ticket, get assigned a ticket, move a ticket.


Is this possible? I added myself to the default notification scheme, but I'm just getting alerts when ANYONE does anything (I want alerts for the subsection of the 5-10 people, and only when they are the one doing something on the ticket).

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 21, 2024

hi @Megan Armstrong ,

you can't have a notification configuration by users/groups basis but just on events (edit, transition, creation...and so on)


Suggest an answer

Log in or Sign up to answer