The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
When trying to bulk create issues in Jira with the CSV import, I get this error:
ERROR - Issue can't be created due to the error/s [ The reporter specified is not a user.; User '***' does not exist. ]
I tried using the User ID (found in "People" tab -> *** -> url bar) and the collaborator name (ex: "John Doe") and nothing worked for me.
Could it be a permission issue ?
Thanks for your help,
Santiago Sugrañes
You need to use the accountId.
Got to Settings > User Management
Search for the user and click on the name.
The accountId will be the long string of letters and numbers and dashes after /users/
@John M Funk, thanks for your help.
Is there an alternative way than having to go through User Management Settings?
Ex: Fetching it trough an API or another page where I could find it?
PS: I guess you mean the string between "/o/" and "/user/", because the string after "/user/" is the same that you can find in "People" tab -> *** -> url bar (wich doesn't work).
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Sure the field is called accountID and you would probably be able to access it using the user's email address.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.