Doubt about the Workflow Status

hema suresh August 2, 2020

HI, I was asked by someone -

 what is the state called when a bug gets resolved by the developer and comes back  to the tester. I said its "Reopened". The interviewer doesnt seem to be happy. and asked what is the status called after its resolved again. I said its in for "Retesting".

 Am i wrong? Can someone pls explain the workflow statuses?

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
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August 3, 2020

No, you're not wrong. 

The workflow status should reflect your process.

The default status are provided as a guideline, but if they're wrong for your process, go ahead an change them.

Re-opened in the defaults really does mean "we closed this, but then re-opened it because we realised it should not be closed any more as it needs more work"

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