We moved most of our projects from on prem JIRA to cloud JIRA. We decommissioned our stand alone crowd server. We found out we need one more project from the on prem JIRA migrated to cloud JIRA.
Jira seems to start, but we can't login. I found one article that said to change in the CWD_DIRECTORY, Active from 1 to 0 for Crowd Server. Did that, restarted JIRA - and it changes back to 1.
Any idea how to regain access?
Hi @Cat Ward ,
try to comment crowd authenticator in
Edit the JIRA/atlassian-jira/WEB-INF/classes/seraph-config.xml
file. Comment the SSO authenticator
node and uncomment the default authenticator :
<authenticator class="com.atlassian.jira.security.login.JiraSeraphAuthenticator"/>
<!--<authenticator class="com.atlassian.jira.security.login.SSOSeraphAuthenticator"/>-->
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