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Creating a traffic flow report

Rick Bonasia
Rick Bonasia August 24, 2022

Hi everyone

 

I am wanting to create a traffic flow report for Feb/March 2021 and can only track back to Aug 2021. Could anyone assist how I can change the date range please.

 

Thanks Rick

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Rilwan Ahmed
Rilwan Ahmed
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August 24, 2022

Hi @Rick Bonasia ,

Welcome to the community !!

What do you exactly mean by "traffic flow report" ? Does it mean tickets created in a month ?

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Rick Bonasia
Rick Bonasia August 25, 2022

I am lookng at the volume of calls for a particular time period - Feb/March/April in 2021 but JIRA only records the last 12 mths. We are looking at moving off site and need to work out how many calls were recieved to the organisation during this time. Any help would be greatly appreciated. Thanks 

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Rilwan Ahmed
Rilwan Ahmed
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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August 25, 2022

Please let me know where are you checking ( (any url or directory path) for "Volume of calls" ? 

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