Cloning Epic, select to include child issues, but the child issues don't clone, only the Epic does

[Sophie Bailey]

Hi Atlassian Community

I am having a problem when trying to clone an Epic and all it's child issues.

What I am doing to clone:

1. View the Epic
2. Select 3 dots - select Clone
3. Pop-up box has a tick box to include child issues - tick
4. Click Clone
5. View Cloned Epic and there are no child issues attached!

I have attached some pictures below as an example.

Can someone please explain why the issues under the Epic aren't cloning over and how I can fix this?

Thanks in advance!

Sophie

Pic 1: The Epic I am cloning with the 'Include child issues' check box selected.

Pic 2: The cloned Epic showing no cloned issues.

[abanks]

Hi Community, I am not sure how to pump this issue up the chain so I am commenting instead. 

I have the same issue with clone epics with child issues. While I appreciate there is an external app for that, it's an option within the program to do so. But it doesn't work.

Appreciate if the team will look over this. 

[VS2018]

I confirm that I also have projects with the "Command driven" type. In projects with the "company management" type, everything works now.

[Nishanth Thimmareddy _Appfire_]

Hi @Sophie Bailey 

You can use Clone Plus for Jira Cloud to clone an epic, its issues, and their subtasks with estimates also. 

I'm the product manager for the app. If you have questions or feedback about Clone Plus for Jira, please get in touch with us directly.

Regards,

Nishanth T

[Tara Macomber]

So it's a completely separate app that I need to do this if you're on the cloud?? 

[Louise Napoli]

Agree this is very annoying.  If Jira has a checkbox to include the child issues, why does it not work??

[Ted Walker]

It's been 4 months. I don't want to spend $50-100 a year for a third party to fix a broken checkbox.

I will contact support.

[dominika_komorowska]

Hey @Ted Walkerany response from the support?