Burndown chart does not show guideline

[Clive Enoch]

I probably need to switch a setting to get the "proper" burndown chart view that show the decreasing guideline and actual performance. What I get now is the RED line (remaining hours) and the GREEN line (Time Spent(

[Dario Andres Palminio Choy]

One option is close/delete the current sprint, re-create a new sprint and make sure to associate the stimated task before starting the sprint.  But, another way to solve this (Burndown chart does not show ideal guideline) is to make sure all estimates have story points, and then change the day or time of the sprint start until you recognize the initial story points and displays the ideal guideline.

[Bill Sheboy]

Hi @Clive Enoch, and welcome to the community.

Unfortunately, you have run into a known behavior of Jira: When a sprint starts and no work with estimates has been assigned yet, the ideal guideline doesn't appear.  

See this Atlassian post for more info: https://confluence.atlassian.com/jirakb/missing-guideline-in-the-burndown-chart-779158658.html

Please consider not starting your sprint(s) until the work is added during planning.

A better product solution to this issue would have been to make the guideline dynamic, responding to both the original scope, changes, and the remaining actual scope over time.  That is what I do when I export Jira data to tools like MS Excel to create more useful burn charts.

Best regards,

Bill

[Dario Andres Palminio Choy]

Exact ... When a sprint begins, you must already have the stories within the sprint and they must be estimated, so it will show the initial total points and the ideal guide.