I probably need to switch a setting to get the "proper" burndown chart view that show the decreasing guideline and actual performance. What I get now is the RED line (remaining hours) and the GREEN line (Time Spent(
Hi @Clive Enoch, and welcome to the community.
Unfortunately, you have run into a known behavior of Jira: When a sprint starts and no work with estimates has been assigned yet, the ideal guideline doesn't appear.
See this Atlassian post for more info: https://confluence.atlassian.com/jirakb/missing-guideline-in-the-burndown-chart-779158658.html
Please consider not starting your sprint(s) until the work is added during planning.
A better product solution to this issue would have been to make the guideline dynamic, responding to both the original scope, changes, and the remaining actual scope over time. That is what I do when I export Jira data to tools like MS Excel to create more useful burn charts.
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