Adding new Issue Types is not working

[Mohamed Eltayeb]

Hi , 

Ive this strange issue , a fresh installation of JIRA and am trying to add new Issue Types 

When i Click Add , its flicking and nothing happen , not issue added its like function is not working,..

please advise . 

im using latest version of JIRA sever  

[darylchuah]

Can you please activate safe mode which will disable all third-party plugin (Administration > Plugins > Manage Add-ons > Enable Safe Mode) and try to see if the problem is still reproducible or not ? This will allow us to determine whether this issue is cause by any of the third-party plugins installed into your JIRA instance.

If problem continue to persist, can you please try to raise a support request in https://support.atlassian.com

[Joe Pitt]

It sounds like this would be better handled by opening an issue with Atlassian support. This is a user forum, not support

[Mohamed Eltayeb]

I did that and no luck i just open ticket with support now

[Mohamed Eltayeb]

tested on chrome /firefox linux / widnows machine , ive waited for more than 30 mints , when i click on the button after i pit type and desc its loading for sec and nothing the box still open

[Maarten Cautreels]

What browser are you using? Did you really let the page finish loading completely? Sometimes JIRA needs to rebuild some of the css and javascript files which may cause pages to load for a long time once. (up to 5 minutes).