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I have added another hierarchy (called "Initiative") and have followed the steps by adding the initiative issue type to my board and have also added it at the Level 1 hierarchy level above Epic in the Hierarchy organization screen. I now need to add a Parent Link field to the screen that Epics use which will allow me to set the Epic as a child of the Initiative. Does anyone have specific instructions for adding Parent Link field?
Thanks very much
Parent Link field is created automatically, please follow the below
Not sure if this helps anyone but I was able to link the Epic to a Parent only after adding the Issue Type to the "advanced roadmaps" hierarchy.
The confusing bit for me was that I wasn't intending to use this parent linking for "advanced roadmaps" and so even thou the setting was located in "Advanced Roadmaps", this change affected the normal JIRA issue structure too.
Location of the Hierarchy is here:
NOTE: remember to change: [your-sub-domain] to whatever your subdomain for JIRA cloud.
You're right, @jono_tt. Layers above the Epic are added to Jira with Advanced Roadmaps (which comes only with Jira Cloud Premium and Enterprise, or Jira Data Center) -OR- a number of Atlassian Marketplace apps. It's not a built-in Jira feature.
Congrats on making it work 👍🏻