Actual time spent

Sharath Moolya March 11, 2024



In Jira on ABC Project , i want to update the ticket with the actual time spent on the ticket, not when it was finished.

Its very difficult to keep a track how many hours i worked on specific ticket , hence is there any way which helps me to automate this process.


Thanks and Regards

7 answers

1 vote
Amay Purohit_RVS
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March 12, 2024

Hi @Sharath Moolya 

you can use the time in status for each issue to determine the time spent in development, qa etc. If you would want to try out a mktplace app to get this information, you can take a look at 

Time in Status Reports 

One of the many reports which the app provides is Time in Status report which shows how much time each issue spent through each status. The app has 20+ reports to track your bottleneck Issues & Processes.

Disclaimer : I work for the vendor who built this app


1 vote
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 12, 2024

Hi @Sharath Moolya  👋

I suggest you can try Time in Status for Jira to track how many hours you worked on specific ticket without logging hours with 7 types of reports.

The primary purpose is to help teams gather valuable data about the lifecycle of your issues, so you can easily check actual time spent on the ticket, not when it was finished. 

One of the helpful report for you can be Assignee time report. Report shows the total time a particular assignee has been working on the issue.  

Assignee_Time_in _status.gif

Add-on has a 30-day free trial version and free up to 10 users.  
Please, let me know if you have any questions

Hope it helps 😌

1 vote
David Nickell March 11, 2024

Am I misunderstanding?  You can log work anytime you want.  You don't have to track it and then update it when the ticket is complete.  You can add time on the fly:

Log Work Where.pngLog Work.png

0 votes
Gizem Gökçe _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 12, 2024

Hello @Sharath Moolya ,

Many people find it difficult to constantly log into a worklog while working on an issue. Most of the time the worklog entry is forgotten and becomes a burden. For this reason, the method of finding the time spent on a job by calculating the duration in the statuses is becoming very popular. If this method is ok for you, Time in Status which is developed by my team at OBSS, is the tool I would highly recommend. It is available for both Jira Cloud, and Data Center. 

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

Time in Status offers two report types for your case:

The first one is Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status. You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. Report Types Status Duration Report.png

As an alternative approach, Time in Status also has Duration Between Statuses report type which shows the duration between two specific statuses. This report type also allows the user to exclude the times for "pause" statuses.

Report Types DBS.png

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per team or average resolution time per sprint, epic, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

Group by priority.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Jira, JSM and JPD projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. And the app has a REST API so you can get the reports from Jira UI or via REST. Also you can export the reports in to various formats easily. 


Visit Time in Status to explore how our JIRA add-on can revolutionize your reporting process. Enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,


0 votes
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 11, 2024

Hi @Sharath Moolya 
It's Mary from Planyway for Jira: workload, roadmap, time tracking.

Updating the actual time spent on a ticket in Jira can indeed be challenging if you're tracking this manually. Fortunately, Jira offers several ways to automate or simplify this process, although it might require a bit of setup or potentially integrating with third-party tools. Here are some methods to consider:

  1. Work Log & Time Tracking: Jira allows you to log work on a ticket, including the time spent. This can be done manually but setting reminders or having a routine for logging work can help. If you're looking for automation, consider the next options.

  2. Automated Time Tracking Tools: There are several third-party tools and plugins available in the Atlassian Marketplace that can automate time tracking. Tools like Planyway, Tempo Timesheets, WorklogPro, or LogWork offer features for automatic time tracking, reporting, and more efficient work logging. These tools can start and stop timers based on your activity in Jira or your computer, making it easier to track the time spent on specific tickets.

  3. Integration with Calendar or Task Management Tools: Some time tracking tools offer integration with calendar apps (like Google Calendar) or task management tools (like Trello or Asana). By integrating these tools with Jira, you can automatically log time spent on meetings or tasks related to a Jira ticket.

  4. Custom Automation Scripts: For more tailored solutions, Jira's API and scripting capabilities (through apps like Scriptrunner) allow for custom automation scripts. These can be programmed to track time based on specific triggers or actions within Jira. For example, starting a timer when a ticket is moved to "In Progress" and stopping it when moved to "Done."

0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 11, 2024

Hi @Sharath Moolya

If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report.

For further details, you can have a look at Status Time Reports How to Videos.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

Hope it helps.

0 votes
bhanu teja March 11, 2024

Hi @Sharath Moolya  


check status time free plugin which is a free add on it might help you

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