I'm also concerned about those that have turned the notifications off, and as an admin user wonder if it's possible to be notified when this happens, and which notification the user has updated?
Is "admin" here project admin or site-admin? It would make sense to let the project admin or project lead know that some project team members' notifications are turned off for their project. But site-admins shouldn't (given the number of things happening in the site).
Can a project admin/lead then override this option for their projects? This is becoming really messy imo.
Agree with the majority of posts - would not recommend giving users the ability to turn off notifications for events that need their attention (e.g. @mentions and watchers).
Users that don't live in Jira all the time will miss things.
I'm glad you can have more control on which notifications you get.
Next step would be more options like the digest or summary which some have commented on already. Unfortunately, by the time this has been released, my needs have changed.
We are moving away from email. The bombardment of notifications meant I had to go looking for a better solution.
Now I just get any @mentions sent to Slack. This would be a better solution. I'm currently using a 3rd party app to make this happen.
Don't send me 5 different emails when someone makes 5 changes to the same JIRA in the space of ten minutes - just summarise and send one email per JIRA if the changes occur within (say) 15 minutes (or ideally a configurable interval).
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2020 edited
Thanks for all your feedback on Jira email notifications. As a first step we wanted to give end user the option to decide what he/she wants to be notified about. This means the user settings will take precedence over the settings in the notification schemes and today there is no way for an admin to know if a user has turned off notifications.
As a next step we plan to introduce project level notifications for next-gen projects that allow project admins to configure whom to notify of what changes.
Beyond that we will definitely look into some of the suggestions proposed here - like batching, grouping. However there are no immediate plans to let an admin know that user(s) have turned off notifications.
These don't help, need to stop sending emails for ridiculous little changes to the ticket! Send emails for new activities and maybe one summary email for the little things. It's crazy the number of nonsense emails I get from Jira!
What would make it really useful, would be if the user could determine both the frequency of the batched emails received, and also which individual JIRA fields do or do not trigger a notification for them individually (or at a push the fields could be an admin choice). Can appreciate that might be some effort in design though.
When you watch/follow or is the assignee or reporter on an issue of course you want to get notifications. However the problem arises for instance when someone does a bit of house keeping in one or more JIRA boards and you end up getting 50+ emails, this is both stressful and unnecessary and could be easily solved if emails within a certain timeframe e.g. 10 minutes were batched into one summary with a list showing all changes.
The notification panel inside jira is the single thing I'd love to be able to get rid of.
Batches would be great, but in my case, that's only when setting up a scrum, which means stories are changed in priority and some rather uninteresting field (story point estimates) have been changed. Either batching or not being notified based on these (priority, specific fields) would be nice.
Bunch updates into one email, instead of spamming every change would be very much appreciated!
While the new changes are a indeed a nice start, it does not change anything for me. There are changes i'm not interested in, and then there are changes that I am interrested in. I cannot control which notifications I get which is really what I want.
Batch all changes made within the last day / hour into one email please, and let me decide which changes I want a notification for.
I am tempted to deactivate some of them but I am hesitating because I don't want to miss something. what about a digest? and we can set the frequency (daily, twice a day, every two hours). it would be nice
Even more helpful, in my case, would be the addition of 1 - 3 "Reminder" dates to tickets <=> "send an E-Mail Reminder to the one the ticket is assigned to x days / x hours before due date, if the task is not finished yet"
I find it funny, that a community post, on how you can limit notifications, spams me with notifications, every time someone comments on it, regardless if I were tagged or not in that comment. ALL comments -> notification mail.
Agree with Marko, it would be great if notifications don't trigger individual emails especially if there's a high amount of daily updates. What would also be great is being able to define what changes are worth a notification for you: - changing the description of a jira issue: Yes - update to the labels of a jira issue: No
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