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'your contact e-mail' field automatically appearing in widget - cannot be removed

Dean Mullarkey December 17, 2019

Hi,

I am trying to remove a field in my widget named 'your contact e-mail'  it doesn't appear when I am trying to move or hide it within the /Project settings/Request types it seems like an invisible automatic field, is there anyway to remove this?

 

Widget troubleshoot.PNG

1 answer

1 vote
Ajay _view26_
Community Leader
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December 17, 2019

@Dean Mullarkey

 

The "contact email" is a required field.

This field gets mapped as the "Reporter" field in the ServiceDesk Request when the form is submitted using the Widget.

 

Cheers

Ajay

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