use country list as dropdown menu for project request

[Stephanie Bannister]

I want to have a request field that is a country dropdown list that contains all 196 countries. how do i do this in a JSM project?

Do I have to use a classic project setup?

In a nextgen project I can only input 56 options max.

cheers

Steph

[Jack · Accepted solution]

That is a long list to scroll thru. I would use a cascading list where the user picks continent and then country. I don’t believe NG supports cascading but haven’t looked of late. 

[Stephanie Bannister]

Thanks Jack!

I will have a look in a classic project setup. I guess I can also have this as a free text box to make it even easier, but was thinking a dropdown list would better help to standardise the request details for automation rules.

Cheers

Steph

[Dirk Ronsmans · Accepted solution]

Hi @Stephanie Bannister 

I had the same requirement and indeed used a single select custom field with 196 options. You can do a type ahead/filtering while typing on it so the scrolling isn't too much of an issue.

A free text field would be "easier" to implement but also is just a mess for reporting or automation.

[Stephanie Bannister]

Thankyou @Dirk Ronsmans,

How does one specify a type ahead/filtering condition? if you have a handy link to any documentation (can be a classic project type also, I am thinking it's easier to switch for more customisation flexibility).

Cheers

Steph

[Dirk Ronsmans]

hey @Stephanie Bannister ,

That is by default. If you add the field on a form you can type in it and it will pre-filter the list based on your input.

[Stephanie Bannister]

Thank you! I am a bit of a newcomer to JIRA admin so this is very helpful to know.

Cheers

Steph