I want to have a request field that is a country dropdown list that contains all 196 countries. how do i do this in a JSM project?
Do I have to use a classic project setup?
In a nextgen project I can only input 56 options max.
I had the same requirement and indeed used a single select custom field with 196 options. You can do a type ahead/filtering while typing on it so the scrolling isn't too much of an issue.
A free text field would be "easier" to implement but also is just a mess for reporting or automation.
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