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unable to Export all Field from customer portal in CSV

Syed Javeed Ahammad
Syed Javeed Ahammad Sep 29, 2023

whenever I am Exporting created tickets-->open/closed/all from CSV the CSV file captures only a Few Fields

even if I select all visible fields it captures only "reference/summary/status/service project/requester"

 

created date/due date/Assignee/priority not capturing in CSV Export  

 

need help with how to Export all Fields From the Customer Portal In CSVExport.png

 

 

 

 

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Dan Breyen
Dan Breyen
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Oct 02, 2023

Hi Syed, I took a quick look at Atlassian's Jira site.  I think I found your issue: JSDSERVER-4212 

If that's it, you can vote for and watch it for updates.  

Hope that helps.

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