Dears,
I Configured approval in certain workflow phase with user have JSD license and he is approve from agent portal not from customer portal but the issue i configure also transition screen to allow approval to assignee agent to that issue while approval but it is not pup-up while approval.
cause Iam doing some post function and conditions based on the assignee filed
Dears
there is no hope to prompt the approver to select assignee ?
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