Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

transition en customer portal

It is possible that the customer portal, you can add transitions workflow, so that the user can run? I configure the user within the Service Desk User, so could not access the issue to transition.

4 answers

Please clarify your question, as it's very hard for me to understand what is the problem.

settings we did is: in the workflow the user can execute transitions. If the configuration of Service Desk, People, assign the user to Service desk customers, it can not execute those actions. Because the service desk customers, does not allow access to jira. My question is: then you should set it as Service desk team?

Sorry, I just can't understand. I hope someone else will be able to help.

0 votes

I believe you are asking the same question as this Post:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

977 views 31 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you