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smart values in forms

Nik Seibold March 21, 2024

When I use {{issue.key}} in forms it doesn't send a slack message.

Is it possible to use smart values in forms (Jira Service Management)?

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Joseph Chung Yin
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 21, 2024

@Nik Seibold 

Welcome to the community.  It is my understanding that currently SmartValue usages are for Automation rule and not for FORM configuration.

You can also reach out to Atlassian Support (https://support.atlassian.com) to see if there are any update on having this functionality in FORM configuration in the pipeline.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 21, 2024

Hi @Nik Seibold ,

 

Haven't seen it used in forms. It's mostly used in automation like if you like to add it in a notification, e-mail, or a comment. For example, when a Jira ticket is created that has that form, you can send a slack message with the issue smart key.

 

 

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