signature format

Vanka Tekaiah
Banned
December 21, 2022

signature is working fine for some users and some users it is not in a proper format, any advise please

1 answer

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Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 21, 2022

@Vanka Tekaiah welcome to the community,

We really need more information on what is happening and what you are trying to do.

  • Where is this signature?
  • is this an incoming email channel?
  • outgoing email ?
  • through a plugin/app?

Without a proper use case or more information I'm afraid we won't be able to help much.

Vanka Tekaiah
Banned
December 21, 2022

Outgoing Email

Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 21, 2022

We're going to need a lot more detail to be able to to find a solution for your issue.

  • Are these automated emails?
  • Are these regular (customer) notifications?
  • Do you have an example screenshot?
  • ....
tekaiahvanka December 23, 2022

While sending from email, JSM issue comment section it is not in correct format. 

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