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signature format

Vanka Tekaiah
Vanka Tekaiah Banned Dec 21, 2022

signature is working fine for some users and some users it is not in a proper format, any advise please

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Dirk Ronsmans
Dirk Ronsmans Community Leader Dec 21, 2022

@Vanka Tekaiah welcome to the community,

We really need more information on what is happening and what you are trying to do.

  • Where is this signature?
  • is this an incoming email channel?
  • outgoing email ?
  • through a plugin/app?

Without a proper use case or more information I'm afraid we won't be able to help much.

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Vanka Tekaiah
Vanka Tekaiah Banned Dec 21, 2022

Outgoing Email

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Dirk Ronsmans
Dirk Ronsmans Community Leader Dec 21, 2022

We're going to need a lot more detail to be able to to find a solution for your issue.

  • Are these automated emails?
  • Are these regular (customer) notifications?
  • Do you have an example screenshot?
  • ....
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tekaiahvanka
tekaiahvanka Dec 23, 2022

While sending from email, JSM issue comment section it is not in correct format. 

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