Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,367
Community Members
 
Community Events
165
Community Groups

see hours spent on JIRA servicedesk customer view

Hi, 

We are starting with Jira ServiceDesk. I would like my customers to see the number of hours spent on an issue in the overview page of my Requests. Is there any way to get this done. tried some add-ons but they don't show this field. We're using the time spent field.

1 comment

Hello Nicole,

I find that highly amusing that you're looking for time spent on the portal.  Jira Service Desk sprang out of a much voted request to hide time tracking from others/customers/etc.

Unfortunately this is not a field that can be displayed on the portal.

Susan

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

164 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you