"This project isn't available" - No access to project

[david.mora]

Hello,

When I'm trying to access to a project, I receive a message saying:

This project isn't available

It may have been deleted or your permissions may have changed.

In my profile I see that I'm part of  it and all of my collegues have access. What's happening?

[edwin vasquez]

Hello David,

It sounds like you dont have a role that gives you the Browse Project permission. Can one of your colleagues with admin access run permission helper to see what information it pulls for your username?

https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html

Let me know if this answers your question.