Hello good afternoon.
I have had problems when trying to configure the creation of tickets in my JSM portal natively, from an office 365 email.
I attach the error image here.
We can enter the mail and receive and send emails.
Please, I need your help urgently.
@Jose Quintero Welcome to the Atlassian community
Can you confirm that this is not a shared mailbox and you are not accessing it in any other application?
If it is not a shared mailbox, verify the number of connections and increase it as that has caused problems in the past. Try changing the max connections for Outlook and follow the recommendations in JRASERVER-30688.
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events