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Nelida Prada
Nelida Prada
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February 12, 2019

Do i need a global admin permision to create an automatation rule?

 

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2019

In regards to using Jira Service Desk which has automation: You don't need to be a system admin in Jira to do this.  However you do need to at least be an administrator of that project, and have application access to Jira Service Desk (which consumes a license seat and in turn that user is in the Agent role for Service Desk).

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Leo Diaz _ DEISER
Leo Diaz _ DEISER
Community Leader
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February 12, 2019

Jira Service Desk or Automation app?

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