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não consigo mudar status enviado para relator

Karen Flor Shimoda Ferreira
Karen Flor Shimoda Ferreira Mar 20, 2020

Nós temos uma automação de quando entrar no status "aguardando espera" ou o relator tem 2 dias para responder, senão ou chamado automaticamente. Alguns requisitos não foram fechados com essa automação e não conseguem alterar mais o status, como é possível realizar ou bloquear manualmente? caso sim, como?

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Jira Service Desk
Jira Service Management
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Jehan Gonsalkorale
Jehan Gonsalkorale
Published in Jira Service Management

Improving the Create Issue Experience in Jira Service Management Cloud

Hello everyone!  We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen.  We have just starte...

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