Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,556,800
Community Members
 
Community Events
184
Community Groups

jira service desk

PIDATHALA SRINIVASA RAO
PIDATHALA SRINIVASA RAO Sep 16, 2017

i need complete book of service desk.pls can you provide me!

Comment
Watch
Like Be the first to like this
595 views

2 comments

Peter DeWitt
Peter DeWitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Sep 16, 2017 • edited

Here is a link to the Service Desk documentation.  Both cloud and server are included so make sure you select the right one from the drop-down.  Everything you need should be here.

 

https://confluence.atlassian.com/servicedeskcloud/jira-service-desk-documentation-747602685.html

Like
Like
Reply
Gregory Van Den Ham
Gregory Van Den Ham
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Sep 16, 2017

Hi Pidathala, other than public documentation - books and training manuals are copyright material.   

Peter's references are great for documentation Atlassian provides.

You can also check out YouTube for a lot of cool stuff including summit presentations on JSD.

https://www.youtube.com/results?search_query=jira+servicedesk

Like
Like
Reply

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events