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jira dashboard not loading

sanjitabhattarai
sanjitabhattarai September 28, 2022

i am facing jira issue while trying to login jira dashboard.

error message is

Sorry, we had some technical problems during your last operation. 

Technical details

Log's referral number: b3f12b37-a93f-4a99-9dd1-1e153e1bb133

Cause Referer URL: Unknown

com.google.template.soy.tofu.SoyTofuException: In 'print' tag, expression "$dashboardTitle" evaluates to undefined.

com.google.template.soy.tofu.SoyTofuException: In 'print' tag, expression "$dashboardTitle" evaluates to undefined.

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sanjitabhattarai
sanjitabhattarai September 28, 2022

Thank you issue solve by creating new dashboard.

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Rilwan Ahmed
Rilwan Ahmed
Community Leader
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September 28, 2022

Hi @sanjitabhattarai ,

Welcome to the community !!

Same issue is described and few causes and its resolutions are mentioned in https://confluence.atlassian.com/jirakb/jira-server-throws-500-error-page-when-logging-in-or-visiting-dashboards-864653761.html 

Please check what is the cause on your case. 

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Rilwan Ahmed
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 28, 2022

Hi @sanjitabhattarai ,
Please accept the answer if this solved your issue. Users with same query will find it helpful. 

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